Privacy Policy

Last updated: October 2025

1. Introduction

Canine Cabin (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled securely and responsibly.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website:
https://canine-cabin.co.uk

Our contact details are:
📍 Canine Cabin, United Kingdom
📧 Click here to email us

2. Information We Collect

We only collect information that you provide voluntarily through our contact form. This may include:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • The message or enquiry details you submit

We do not collect sensitive information, payment details, or any data via automated tracking.

3. How We Use Your Information

We use your personal data only for the following purposes:

  • To respond to your enquiry or booking request.

  • To provide information about our services.

  • To maintain basic administrative records.

We do not use your personal data for marketing or advertising.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you voluntarily submit your information through our contact form.

  • Legitimate interests – to manage customer enquiries and provide our services.

  • Legal obligation – to comply with any applicable laws or regulations.

5. Data Sharing

We do not sell, rent, or trade your personal data.
Your information may be shared only with:

  • Trusted service providers who help us operate our website or email systems.

All such providers are required to handle your data securely and in compliance with UK GDPR standards.

6. Data Retention

We keep contact form submissions and related communications only as long as necessary to respond to your enquiry — typically no longer than 12 months, unless required for legal or business purposes.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated: https://ico.org.uk

You can exercise these rights by contacting us at the email link above.

8. Security

We take reasonable measures to protect your data from unauthorised access, loss, or misuse.
However, no method of online transmission is entirely secure, so we cannot guarantee absolute protection.

9. External Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or privacy practices.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be reflected on this page with an updated “Last updated” date.